Complaint Policies and Procedures

Because different issues require specialized care and oversight, the College maintains distinct policies and procedures designed to ensure specific concerns are directed to the correct office from the start. The policies and procedures listed below help ensure that each complaint receives specialized care and appropriate oversight while also maintaining a fair, respectful, and transparent environment for all students, employees, and community members.

Board Policies (BP)
BP 3.05 Equal Educational Opportunity
BP 3.10 Admissions and Registration
BP 3.31 Student Conduct, Ethics and Complaint Resolution
BP 5.10 Equal Employment Opportunity, ADA, Non-Discrimination and Anti-Harassment (including Sexual Harassment)

Administrative Procedures (AP)
AP 2.03.01 Discrimination, Harassment, and Retaliation-Prevention and Complaint Procedures
AP 3.31.01 Student Complaints
AP 3.46.03 Nondiscrimination of Students on the Basis of Disability-Academic Adjustments and Other Accommodations
AP 3.46.06 Complaint Procedure for Students with Disabilities