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Program Outcomes - Computer Software Applications

Learning Outcomes

Upon successful completion of the Computer Software Applications Certificate program, the learner will be able to:

  1. Competently use office equipment, such as calculators, copiers, fax machines, transcription equipment, computers and various computer software applications and the Internet required for business-related professions.
  2. Demonstrate the ability to communicate in all forms effectively, including written and oral communication, utilizing business terminology and vocabulary, following rules of confidentiality, in order to provide excellent customer service in a business setting.
  3. Demonstrate the ability to produce business documents with accuracy utilizing computer software applications.
  4. Follow office practices and procedures including skills in filing, recordkeeping, mail handling, telephone, and reception duties.