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Your Guide to Virtual Services and Remote Learning.
PCC health care student wearing green scrubs

COVID-19: Student resources

The resources listed below provide special instructions, procedures and contacts to support students as we make the transition to providing virtual instruction and services (online, email and phone).

All PCC administrative departments remain open, with staff currently working remotely. 

Student & Academic Support Services

Contacts

PCC staff are available to assist you by email and phone:

24x7 Student Services

The 24x7 virtual student services phone number/email provides general information, registration and other support.  It is available 24 hours a day, 7 days a week.

Call 1-844-502-9912 (toll-free) or email virtualsupport@pima.edu to get in touch with us

Videos 

Use the PCC YouTube COVID-19 playlist to view videos on the transition to virtual classes & services and how to get help if needed as well as an introduction to important virtual student service.

D2L - Computing Resources - Online Learning

  • Student Resource Guide for Transition to Online Learning (D2L)
    Basic getting started information for classes transitioning to D2L
  • Free parking lot Wifi:  Free Wifi is available in the Downtown and West Campus parking lots Mondays-Fridays from 8am-5pm. Students must show ID or proof of enrollment and must remain in a vehicle.  Only one student per vehicle is permitted. We are developing similar resources for our other campuses. Stay tuned!
  • Computer Software for Students:  Free and discounted software

PCC Library

Find ebooks, articles, streaming videos and more on the Library home page.  Contact us via live chat or email.  The library also provides a guide to coronavirus information with federal/state information, free academic & Tucson community information, and more. 

More Resources

Student-created glossary of terms (PDF)

HEERF/CARES Act Funding FAQ

Pima Community College has been selected to distribute funds to students who have been affected by the COVID-19 pandemic. These funds have been authorized by the CARES Act, and are referred to as the Higher Education Emergency Relief Fund (HEERF).

How do I qualify for the CARES Act funds?

You must complete and submit the FAFSA application at https://studentaid.gov/h/apply-for-aid/fafsa. Complete the 2019-20 FAFSA. The deadline to submit the 2019-20 FAFSA is June 30, 2020. You must be enrolled in courses in Spring 2020. If you were enrolled only in online courses as of March 13th 2020, you will not be considered for these emergency funds. 

To qualify you must meet the following criteria: 

  1.     U.S. citizenship or eligible noncitizen 
  2.     Social Security number 
  3.     Registration with Selective Service (if the student is male)
  4.     High school diploma, GED, or completion of high school in an approved homeschool setting

In order to receive the funds, students must meet certain eligibility requirements. If you qualify to receive a disbursement, the funds can be used to help you with expenses that you may have incurred during this disruption to your education.  

How will I receive the CARES Act funds?

Funds are distributed to you directly. Fastest and safest way for us to send you funds is for you to sign-up for ERefund. You may do this by going to your MyPima, MyAccountManager, in your Students tab. Otherwise a standard check will be mailed to you.

Who do I contact if I don’t receive my CARES Act funds? 

For additional information regarding CARES emergency funds please review the information in the COVID-19 resources webpage. 

Could I receive both types of Student Emergency Funds through Pima Community College Foundation and the CARES Act Emergency Funds? 

Pima Community College is doing its best to meet the needs of all students. In an effort to extend as much of the funds as possible, students may only receive one or the other.

Am I eligible for more money from the CARES Act? 

The number of credits that you are enrolled for determines the amount you will receive. 

  • Less than half time (1-5 credits) = $400
  • Half time (6-8 credits) = $600
  • Three-Quarter Time (9-11 credits) = $800
  • Full time (12 credits or more) = $1000
  • Clock Hour programs = $1000 (FT Students)

Will these funds be visible to me on my student account?

You may review your disbursement and refund information via MyPima, MyAccount Manager. The disbursement is not taxable and will not be reflected in your financial aid package.

Is there a list of things that I can or cannot use this money for?

You may use this money to assist you in any expenses you have that were caused due to the disruption you experienced from COVID-19.

Will this affect my financial aid?

These are federal emergency funds, they do not count as financial assistance. They do not count with or against your other financial aid, if you are receiving other forms of aid. 

Can I use this for tuition and fees?

Unlike other sources of aid, these funds may not be used to pay any outstanding charges (tuition and/or fees) that you have at Pima, but you may choose to pay. It is at your own discretion.

 

Don’t see your question? You can email Financial Aid and Scholarships: fahelp@pima.edu

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