Administrative & Staff Job Classifications
Class Specification Title: Library Services Specialist
Series: Library – Library Support
Levels in series: 1 | 2
The Library Services Specialist is the second level of a two level library support series. Incumbents are responsible for working independently in performing various duties related to the support of students, administrators, faculty, staff, and community users, including serving as a lead to library student aides and technicians. The Library Services Specialist is distinguished from the Library Services Technician by its lead responsibility overseeing at least one functional area of the library.
TYPICAL CLASS ESSENTIAL DUTIES
These duties are a representative sample; position assignments may vary.
- Supervises student aides; may serve as a functional lead to library technicians in providing training and direction on processes and procedures; monitors work flow. Daily 20%
- Oversees at least one functional library service unit, including but not restricted to: circulation, reserve, audio visual, special collections, and/or computer support services. Daily 15%
- Coordinates daily operations of library circulation to include: customer service and resolving issues or problems; compiles data and statistical reports; makes recommendations in development and implementation of policies and procedures; and oversees inventory of books. Daily 15%
- Reviews order records on standing order/subscription information to and from vendors to ensure delivery; handles subscription extensions and refund requests; renews standing orders; reviews renewal lists. Daily 10%
- Maintains and oversees various computer databases: inputs and updates confidential records; monitors the circulation of library materials; performs searches to identify duplicate records; and troubleshoots and resolves database problems. Daily 10%
- Oversees inventory of various library collections, materials, and library equipment; recommends and assists with items for purchase; procures materials, supplies, and equipment; and processes items received. Daily 5%
- Provides reference/research assistance to students and library customers, responds to general inquiries and requests. Daily 5%
- Prepares or assists in the preparation of various reports, including monthly activity reports and the annual library expenditure report; makes recommendations as to what periodicals to order. Daily 5%
- Provides technical assistance to library customers and users in the use of library computers, databases, media equipment; researches and resolves problems for customers and library users. Daily 5%
- Provides assistance to librarians in instructional situations; develops, writes, and revises training materials and manuals. Monthly 5%
- Participates and serves on committees or working groups; participates in outreach activities; and communicates and promotes library services. Weekly 5
- Performs other related duties as assigned.
POSITION SPECIFIC RESPONSIBILITIES MIGHT INCLUDE:
Incumbents assigned to Library Technical Services:
- Catalogs and maintains databases
- Compiles statistical reports
- Identifies duplicate records in databases; resolves database problems
Training and Experience (positions in this class typically require):
Associates Degree, and experience in supervision or completion of coursework in supervision or management and two years library experience at the technical support level; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Licensing Requirements (positions in this class typically require):
- None required.
Knowledge (position requirements at entry):
- Library procedures;
- Applicable computer programs and equipment;
- Applicable rules and regulations;
- Various library equipment, and Access and Disability equipment;
- Library principles;
- Modern office procedures;
- Cataloging and circulation principles;
- Leadership principles;
- Database maintenance principles;
- Customer service principles;
- Statistical methods.
Skills in (position requirements at entry):
- Using computers and software application programs in a network environment;
- Using various other library equipment;
- Maintaining databases;
- Preparing reports;
- Applying policies and procedures;
- Monitoring and assigning work to employees;
- Prioritizing work;
- Conducting research and reference material searches;
- Providing customer service;
- Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc.
Positions in this class typically require: talking, hearing, seeing, repetitive motions and fine finger movements – using the fingers to manipulate/handle objects such as typing, sorting papers, activating buttons, sorting/separating small parts; Stooping, crouching, reaching, standing, pushing, pulling, lifting, and walking.
Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
NOTE: The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
Draft prepared by Fox Lawson & Associates LLC (DJG/LM)
Revised: 06/07, 03/15