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Administrative & Staff Job Classifications

Class Specification Title: Information Technology Principal Analyst

Series: Information Technology - Professional

Levels in series:  1 | 2 | 3 | 4 | 5 | 6










The Information Technology Principal Analyst is the fourth level of a six level information technology professional series. Incumbents are responsible for performing College-wide technical leadership, and advanced system development and technical duties on multiple platforms, multiple systems or technologies. The Information Technology Principal Analyst is distinguished from the Information Technology Advanced Analyst by its responsibility for performing complex project management and technical leadership duties.


These duties are a representative sample; position assignments may vary.

  1. Leading project team employees to include: prioritizing and assigning work; participating in performance evaluations; ensuring staff are trained; and may make hiring, termination and disciplinary recommendations.  Daily 20%
  2. Serving as a technical team lead providing technical leadership to staff  on complex projects related to College-wide functional operations; creating project management plans, to include risk assessment and communication plans to ensures procedures and guidelines are followed.  Daily 10%
  3. Evaluating, developing, and testing emerging tools, technologies, and standards; analyzing and making recommendations regarding feasibility; prepares related reports. Daily 15%
  4. Performing needs assessment and recommending or developing systems improvements; defining and developing related end-user training requirements; prepares related documentation.  Daily 15%
  5. Performing complex, responsible systems analysis, design, programming integration and network administration activities on multiple platform or technologies.  Daily 5%
  6. Performing high level technical and business systems troubleshooting.  Daily 10%
  7. Ensuring the security and integrity of the information technology systems.  Daily 5%
  8. Preparing, reviewing and providing input on technical proposals and related documents for applicability to College needs.  Weekly 10%
  9. Providing technical leadership in the analysis, design, integration and new technology in the College's computing environment.  Daily 5%
  10. Contributing to the design of systems, network and software architectures.  Daily 5%
  11. Performing other duties of a similar nature or level.  As Required


Incumbents assigned to technical infrastructure may be responsible for:

  • Performing the installation, upgrade, maintenance, and troubleshooting of systems and database application systems
  • Overseeing systems administration and programming for College-wide computer systems, servers, firewalls, and other related systems
  • Designing, implementing and enforcing firewall and systems security
  • Performing systems and physical database administration and programming for, servers, firewalls, and multiple enterprise and/or cross-platform systems
  • Troubleshooting end user technical and business process issues

Incumbents assigned to programming support may be responsible for:

  • Defining, designing, developing, supervising, implementing and communicating software and database solutions to clients
  • Coordinating and leading the installation, configuration, testing and implementation of College-wide application software systems
  • Performing design and programming for systems applications, and other related technologies involving multiple enterprise  and/or cross-platform technologies
  • Troubleshooting end user technical and business process issues

Incumbents assigned to network support may be responsible for:

  • Designing, testing, and implementing routing, switching, and wireless network infrastructure that provides college-wide data, voice, and video services
  • Designing the network-specific portion of college physical facilities, and providing network technical support and leadership on College construction projects
  • Designing, developing, creating, testing, and modifying network systems, including prototypes, based on and related to user or system design specifications
  • Creating and implementing network security and disaster recovery plans, and ensuring adherence to network equipment standards and protocols
  • Planning, directing, coordinating, and documenting activities in support of the College's voice, video and data network

Incumbents assigned to user support services may be responsible for:

  • Establishing and measuring performance indicators to improve service, client satisfaction and product reliability
  • Reviewing and analyzing new product technology to assess College risk factors
  • Design, develop and implement plans for desktop systems migration, new desktop systems and expansions
  • Maintaining software licensing and vendor maintenance agreements

Training and Experience (positions in this class typically require):
Bachelor's Degree and  four years technical experience, including one year lead or supervisory experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Licensing/Certification Requirements for some positions in this class may require:

  • Software Manager certification
  • Network industry certifications
  • Microsoft industry certifications
  • Linux industry certifications
  • Oracle industry certifications
  • Storage industry certifications

Knowledge of (position requirements at entry):

  • Leadership principles
  • Project management principles
  • Expert network and infrastructure principles
  • Expert database design, management, and programming principles
  • Advanced systems, application and network security principles
  • Application design and systems integration principles
  • Personnel or technical management principles
  • Expert systems analysis and administration principles
  • Expert software application development tools
  • Advanced programming principles.

Skills in (position requirements at entry):

  • Monitoring and assigning work to employees
  • Prioritizing work
  • Performing needs assessments
  • Evaluating hardware and software applications
  • Communicating technical information to a non-technical audience
  • Analysis and critical thinking
  • Written communication
  • Ability to read and write technical documentation
  • Applicable software application development tools
  • Applicable programming languages
  • Conceptualizing, designing and documenting complex systems solutions
  • Managing complex technical projects or functional areas
  • Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Physical Requirements:
Positions in this class typically require: manual dexterity, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

NOTE: The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Classification History:
Draft prepared by Fox Lawson & Associates LLC (DJG/LM)
Date: 02/01
Revised by Human Resources 05/05, 06/2013, 12/2013