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Administrative & Staff Job Classifications

Class Specification Title: Information Technology Principal Analyst

Series: Information Technology - Professional

Levels in series:  1 | 2 | 3 | 4 | 5 | 6










The Information Technology Principal Analyst is the fourth level of a six level information technology professional series. Incumbents are responsible for performing College-wide technical leadership, and advanced system development and technical duties on multiple platforms, multiple systems or technologies. The Information Technology Principal Analyst is distinguished from the Information Technology Advanced Analyst by its responsibility for performing complex project management and technical leadership duties.


These duties are a representative sample; position assignments may vary.

  1. Leads project teams to include: prioritizing and assigning work; participating in performance evaluations; ensuring staff are trained; and may make hiring, termination and disciplinary recommendations.  Daily 15%
  2. Performs complex, responsible systems analysis, design, programming integration and network administration activities on multiple platform or technologies.  Daily 15%
  3. Serves as a technical team lead providing technical leadership to staff  on complex projects related to College-wide functional operations; creates project management plans, to include risk assessment and communication plans to ensure procedures and guidelines are followed.  Daily 15%
  4. Evaluates, develops, and tests emerging tools, technologies, and standards; analyzes and makes recommendations regarding feasibility; prepares related reports. Daily 5%
  5. Performs needs assessment and recommends or develops systems improvements; defines and develops related end-user training requirements; prepares related documentation.  Daily 10%
  6. Performs high level technical and business systems troubleshooting.  Daily 15%
  7. Ensures the security and integrity of the information technology systems.  Daily 5%
  8. Prepares, reviews and provides input on technical proposals and related documents for applicability to College needs.  Weekly 5%
  9. Provides technical leadership in the analysis, design, integration and new technology in the College's computing environment.
  10. Contributes to the design of systems, network and software architectures.  Daily 5%
  11. Performing other duties as assigned.


Incumbents assigned to Technical Infrastructure:

  • Coordinates and performs the installation, upgrade, maintenance, testing, and troubleshooting of systems and database applications. 
  • Leads enterprise systems administration and  advanced scripting for College-wide computer systems, servers, routers, switches, and other related systems
  • Designing, implementing and enforcing system firewalls and  security
  • Leads enterprise database administration for College-wide systems
  • Troubleshoots end user technical and business process issues
  • Develops system monitoring, test plans, diagrams and technical documentation

Incumbents assigned to Programming Support:

  • Defines, designs, develops, leads, implements, supports, and communicates software and database solutions to clients
  • Coordinates and leads the installation, configuration, testing and implementation of College-wide application software systems
  • Performs design and programming for systems applications, and other related technologies involving multiple enterprise  and/or cross-platform technologies
  • Troubleshoots end user technical and business process and workflow issues
  • Integrates multiple systems in near real-time
  • Ensures security of custom developed processes and applications
  • Leads business analysis activities for new and ongoing projects
  • Provides project management expertise for functional and technical implementation

Incumbents assigned to Network Support:

  • Designs, tests, and implements routing, switching, and wireless network infrastructure that provides college-wide data, voice, and video services
  • Designs the network-specific portion of college physical facilities, and provides network technical support and leadership on College construction projects
  • Designs, develops, creates, tests, and modifies network systems, including prototypes, based on and related to user or system design specifications
  • Creates and implements network security and disaster recovery plans, and ensures adherence to network equipment standards and protocols
  • Plans, directs, coordinates, and documents activities in support of the College's voice, video and data network
  • Designs, tests, and implements security systems that include SIEM log aggregation, vulnerability scanning, firewalls and intrusion detection
  • Provides daily reporting and monitoring of security systems and conducting investigations of penetration attempts
  • Works with other College units to help identify and remediate security and information vulnerabilities

Incumbents assigned to User Support Services:

  • Reviews and analyzes new product technology to  improve security, client satisfaction and system reliability
  • Designs, develops and implements plans for  endpoint computing systems migration, new endpoint computing  systems and expansions
  • Maintains software licensing and vendor maintenance agreements
  • Plans and conducts staff technical training and mentoring sessions
  • Performs the installation, upgrade, maintenance, and troubleshooting of systems and database application systems
  • Oversees system administration functions for College-wide endpoint computing systems
  • Leads Campus IT project teams

Training and Experience (positions in this class typically require):

Bachelor's Degree and four years technical experience, including one year lead or supervisory experience; or

Certification in areas of IT, including cyber security, enterprise data storage, project management, cloud computing, analytics and data management, application development, architecture methodologies, IT service management, networking and wireless; and four years of technical experience, including one year lead or supervisory experience;

or, an equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Licensing/Certification Requirements or Preferred Requirements for some positions in this class:

  • Software Manager certification
  • Network industry certifications
  • Microsoft Certified Solutions Expert
  • Red Hat Certified Engineer (RHCE) or equivalent
  • Oracle Certified Professional (OCP)
  • Storage industry certifications
  • Project Management certification
  • VMware Certified Professional Data Center Virtualization (VCP-DCV) or equivalent

Knowledge of (position requirements at entry):

  • Leadership principles
  • Project management principles
  • Expert network and infrastructure principles
  • Expert database design, management, and programming principles
  • Advanced systems, application and network security principles
  • Application design and systems integration principles
  • Personnel or technical management principles
  • Expert systems analysis and administration principles
  • Expert software application development tools
  • Advanced programming principles.

Skills in (position requirements at entry):

  • Monitoring and assigning work to employees
  • Prioritizing work
  • Performing needs assessments
  • Evaluating hardware and software applications
  • Communicating technical information to a non-technical audience
  • Analysis and critical thinking
  • Written communication
  • Ability to read and write technical documentation
  • Applicable software application development tools
  • Applicable programming languages
  • Conceptualizing, designing and documenting complex systems solutions
  • Managing complex technical projects or functional areas
  • Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public.

Physical Requirements:

Positions in this class typically require: manual dexterity, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

NOTE: The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Classification History:
Draft prepared by Fox Lawson & Associates LLC (DJG/LM)
Date: 02/01
Revised by Human Resources 05/05, 06/2013, 12/13, 01/16, 02/17