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Administrative & Staff Job Classifications

Class Specification Title:  Information Technology Systems Architect

Series: Information Technology - Professional

Levels in series:  1 | 2 | 3 | 4 | 5 | 6





C 4 5 Exempt


The Information Technology Systems Architect is the fifth level of a six level information technology professional series. Incumbents are responsible for technical management and/or supervision of multiple technical functions, platforms, technologies, conceptual design, or technological applications. Incumbents may directly supervise or function as team lead for technical staff at the Analyst, Advanced and/or Principal Analyst levels.  It is distinguished from the Information Technology Principal Analyst position in its focus on high level information systems technologies as applied to multiple technologies, involving systems architecture, systems application design and integration of multiple systems.

TYPICAL CLASS ESSENTIAL DUTIES:  (These duties are a representative sample; position assignments may vary.)

  1. Manages the technical implementation and on-going administration of enterprise-wide cross-platform large-scale systems. Daily 20%
  2. Performs cross-functional, multidisciplinary technical management to include evaluation of project work, staff, methods and associated procedures related to enterprise-level systems. Daily  20%
  3. Designs enterprise-wide systems architecture and integration strategies across multiple platforms, technologies or software systems.  Daily 20%
  4. Meets with vendors to design and develop hardware and software specifications, solutions and strategies. Weekly 10%
  5. Designs and implements of monitoring, capacity planning and modeling of enterprise-wide, multi-platform or multi-disciplinary systems. Weekly 5%
  6. Leads complex troubleshooting of urgent, enterprise-wide technical problems. Weekly 5%
  7. Consults with administrators and other clients to provide guidance and technical direction for proposed enterprise technical solutions. Weekly 5%
  8. Recommends goals and strategies for technology projects and solutions in response to Director and Administrative project initiatives.  Monthly 5%
  9. Participates in budget preparation as specified by the Director. Monthly 5%
  10. Leads planning activities with college departments, outside agencies and systems vendors, and staff from multiple disciplines. Monthly 5%
  11. Performs other duties as assigned.


Incumbents assigned to Technical Infrastructure:

  • Manages the design, installation, upgrade, and maintenance and troubleshooting of all hardware systems on multiple physical and virtual platforms
  • Manages the design, installation, upgrade, and maintenance and troubleshooting of multiple enterprises software and database systems on multiple platforms
  • High level systems architecture, design and integration work in a cross-platform environment and for multiple enterprise systems
  • Architects major data center functions and hardware/software environments like enterprise-wide storage area networks, enterprise-wide highly-available, clustered and load balanced hardware/software environments across multiple platforms, integration of college wide computing environments
  • Designs and implements security process, procedures and technology which are used and followed by all system administrators
  • Designs and implements industry standard best practices for system administration

Incumbents assigned to Network Support:

  • Manages the design, installation, upgrade, and maintenance and troubleshooting of all security-related systems on multiple platforms (e.g., Microsoft, UNIX/LINUX, Firewalls, SIEM)
  • Researches, designs, implements, and evolving security solutions to support College IT functionality while maintaining an acceptable level of data security
  • Provides and advises direction for IT related solutions to maintain data security for IT and the College
  • Researches latest security best practices, stays current on new vulnerabilities and threats
  • Directs technical management of network security staff
  • Manages the design, installation, upgrade, maintenance and troubleshooting of all College network infrastructures.
  • Directs technical management of all network analysts. (including IT analysts, Advanced Analysts, and Principal Analysts)
  • High level network architecture, design and integration work in a multi-technology environment

Incumbents assigned to Programming Support:

  • Directs technical management of IT Analysts, Advanced Analysts, and Principal Analysts involved in with enterprise-wide software applications technology including logical database administration
  • Architects major software environments to include enterprise-wide integration such as with Luminis and Banner for multiple clients and multiple client driven objectives
  • Highest level of systems architecture, design and integration based on existing and new infrastructure technologies for highly complex environments and multiple objectives and business goals that include client and the upper administration
  • Manages the design, implementation, upgrade, maintenance, and troubleshooting of multiple enterprise software and database systems on multiple platforms
  • Assists with enterprise-wide planning, communication and implementation across all constituent groups and technical divisions

Training and Experience (positions in this class typically require):

Bachelor's Degree and four years appropriate technical experience, including two years lead or supervisory experience or;

Certification in areas of IT, including cyber security, enterprise data storage, project management, cloud computing, analytics and data management, application development, architecture methodologies, IT service management, networking and wireless; and four years of technical experience including two years lead or supervisory experience;

or, an equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Licensing/Certification Requirements or Preferred Requirements for some positions in this class:

  • Software Manager certification
  • CCNP preferred for some positions
  • Microsoft Certified Solutions Expert (MCSE)
  • Red Hat Certified Engineer (RHCE) or equivalent
  • Oracle  Certified Professional (OCP)
  • VMware Certified Professional Data Center Virtualization (VCP-DCV) or equivalent

Knowledge of (position requirements at entry):

  • Leadership principles
  • Project management principles
  • Expert computer networking principles
  • Multiple computer and network operating systems
  • Expert database design, management, and programming principles
  • Applicable programming languages
  • Advanced systems, application and network security principles
  • Application design and systems integration principles
  • Personnel or technical management principles
  • Expert systems analysis and administration principles
  • Expert software application development tools
  • Advanced programming principles

Skills in (position requirements at entry):

  • Monitoring and assigning work to employees
  • Prioritizing work
  • Performing needs assessments
  • Evaluating hardware and software applications
  • Communicating technical information to a non-technical audience
  • Analysis and critical thinking
  • Written communication
  • Ability to read and write technical documentation
  • Applicable software application development tools
  • Applicable programming languages
  • Conceptualizing, designing and documenting complex systems solutions
  • Managing complex technical projects or functional areas
  • Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public.

Physical Requirements:

Positions in this class typically require: manual dexterity, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

NOTE: The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Classification History:
Prepared by Human Resources 05/05, 06/13, 12/13, 01/16, 02/17