Administrative & Staff Job Classifications
Class Specification Title: Information Technology Advanced Analyst
Series: Information Technology - Professional
The Information Technology Advanced Analyst is the second level of a six level information technology professional series. Incumbents perform lead duties on a major enterprise platform or technology. The Information Technology Advanced Analyst is distinguished from the Information Technology Principal Analyst which is responsible for providing technical leadership and project management duties on multiple platforms or technologies.
TYPICAL CLASS ESSENTIAL DUTIES
These duties are a representative sample; position assignments may vary.
- May serve as a lead to staff to include assigning and monitoring work and providing direction. Daily 0-10%
- Plans, conducts, and directs the analysis of complex business and systems problems; defines requirements for creative, logical, and effective solutions; confers with College management to determine feasibility of recommendations. Daily 20%
- Provides technical direction in information modeling concepts, data access, and reporting tools. Daily 15%
- Researches, analyzes, recommends, and implements technological solutions. Daily 15%
- Conducts systems analyses and design studies; prepares concept and design specifications; programs, tests, and debugs applications. Daily 20%
- Evaluates hardware and software for improvements and possible modifications; plans and develops systems deployment. Daily 10%
- Develops and documents technology standards with College community and external agencies; prepares documentation for new systems and system modifications in accordance with established College standards and procedures. Weekly 5%
- Reviews and provides input on technical proposals and related documents for applicability to College needs. Ensures the security and integrity of the information technology systems. Weekly 5%
- Performing other duties as assigned.
POSITION SPECIFIC RESPONSIBILITIES MAY INCLUDE:
Incumbents assigned to Programming Support:
- Analyzes, designs programs, tests, tunes, implements, customer consultation and maintains an assigned set of computer application systems
- Documents enterprise data structures, application software solutions, meta data, and processes to support application migration, on-going development, and end-user reporting
- Writes scripts, programs, and database objects for database administration functions
- Prepares data extracts for internal and external data users in accordance with user requirements and College security policies
- Designs and develops Extract, Transform, Load (ETL) processes for Business Intelligence applications.
Incumbents assigned to Network Support:
- Leads the design, development, and support efforts for the College's voice, video, and data networks
- Establishes baseline performance for each segment of the network
- Conducts advanced programming of network switches, network routers, telephones, voice mail systems, and VoIP telephone equipment
- Determines hardware, software, and network system functional specifications
Incumbents assigned to Technical Infrastructure Support:
- Performs installation, testing, maintenance, and tuning of data center hardware and software which supports College-wide applications
- Performs database administration and related functions
- Implements and enforces system firewalls and security
- Troubleshoots end-user technical and business process issues
- Coordinates and performs cross-platform enterprise-wide projects and upgrades
- Administers enterprise-wide systems and basic scripting for College-wide computer systems, servers and other related systems.
- Performs system mounting and assists with test plans, diagrams and technical documentation.
Incumbents assigned to User Support Services:
- Develops and documents College PC hardware/software configurations standards
- Surveys and analyzes current system use and future user needs in desktop technology
- Performs principal systems administration for one of the supported platforms
- Assists in implementing IT Security policies and initiatives
- Provides advanced tier software configuration and usage support for helpdesk and Campus IT staff
Incumbents assigned to Information Security Support:
- Conducts security administration functions
- Performs investigation of security incidents
Training and Experience (positions in this class typically require):
Bachelor's Degree in related field and two years technical experience; or
Certification in areas of IT, including cyber security, enterprise data storage, project management, cloud computing, analytics and data management, application development, architecture methodologies, IT service management, networking and wireless; and two years of technical experience;
or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Licensing/Certification Requirements or Preferred Requirements for some positions in this class:
- Network industry certifications
- Microsoft industry certifications (Microsoft Certified Solutions Associate (MCSA))
- Red Hat Certified System Administrator
- Linux industry certifications
- Oracle industry certifications (Oracle Certified Associate (OCA))
- Storage industry certifications
Knowledge of (position requirements at entry):
- Project management principles
- Advanced networking principles
- Multiple computer and network operating systems
- Networking and/or programming principles
- Advanced database design and management principles
- Applicable programming languages
- Advanced systems analysis and administration principles
- Advanced software application development tools
- Advanced security principles
Skills in (position requirements at entry):
- Analysis and critical thinking
- Written communication
- Reading and writing technical documentation
- Applicable software application development tools
- Applicable programming languages
- Conceptualizing, designing and documenting complex systems solutions on a single platform or technology
- Computer investigation principles
- Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public.
Positions in this class typically require: manual dexterity, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
NOTE: The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
Draft prepared by Fox Lawson & Associates LLC (DJG/LM)
Revised by Human Resources 05/05, 06/2013, 12/13, 01/16, 02/17