Exeter Report on Student Services

The Final Report of the Exeter Group concerning College student services was submitted March 12, 2008.

	Final Report [1 MB, PDF]
		Section 1: Exeter Cover Letter
		Section 2: Transition Plan
		Section 3: Business Process Opportunities for Transformation
		Section 4: Current PCC Student Services Process Flows
		Section 5: Proposed Process Flows
		Section 6: Barriers and Obstacles to Student Services
		Section 7: Student Service Organizational Structure Template options
		Section 8: Best Practice Institution Interviews