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Administrative & Staff Job Classifications

Class Specification Title: Community Services Officer

Series: Public Safety

BAND

GRADE

SUBGRADE

FLSA STATUS:

A

1

1

Non-exempt

CLASS SUMMARY

The Community Service Officer is a stand-alone classification in the Public Safety series.  Incumbents assist the Department of Public Safety in providing non-commission level safety and security duties for College facilities, staff, students and general public by performing limited public service and crime prevention work.

TYPICAL CLASS ESSENTIAL DUTIES

These duties are a representative sample; position assignments may vary.

  1. Assist commissioned Police Officers with police procedures by patrolling College properties and reporting suspicious or unsafe circumstances. Daily 15% 
  2. Assist with the enforcement of College traffic and parking regulations. Daily 15%
  3. Prepare reports and issue parking citations.  Daily 15%
  4. Process lost and found property following college guidelines. Daily 15%
  5. Lock and unlock College facilities to ensure security of College property.  Daily 15%
  6. Provide quality customer service to the College community, including students, faculty, staff, and the general public.  Daily 15%
  7. Support public safety investigations.  Weekly 10%
  8. Perform routine clerical duties.  Weekly 5%
  9. Perform other duties of similar nature or level. As required

POSITION SPECIFIC RESPONSIBILITIES MAY INCLUDE:

Not applicable.

Training and Experience (positions in this class typically require):

High school graduate or General Education Diploma (GED); minimum 18 years of age and a citizen of the United States.

Licensing/Certification Requirements for some position in this class may require:

  • Current Arizona Driver License

Knowledge of (position requirements at entry):

  • Practices of maintaining confidentiality and security of property
  • Basic electronic communications, including telephone, email, and two-way radio
  • Basic math, spelling, and grammar principles
  • General record keeping principles
  • Modern office procedures
  • Use of computers and pertinent computer software

Skills in (position requirements at entry):

  • Attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Actively looking for ways to help people
  • Time management
  • Listening to and understanding information and ideas presented through spoken words and sentences
  • Reading and understanding information and ideas presented in writing
  • Combining pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
  • Recognizing when something is wrong or is likely to go wrong
  • Applying general rules to specific problems to produce answers that make sense
  • Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Physical Requirements:

Positions in this class typically require: reaching, standing, walking, pushing, grasping, feeling, talking, hearing, seeing, and repetitive motions.

Medium Work: exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects

Incumbents may be subjected to moving mechanical parts, electrical currents, vibrations, dust, chemicals, workspace restrictions, and intense noises

NOTE: These positions may work various shifts, often working alone, and may include weekends and holidays. Selected candidates will provide a roving patrol covering specific Pima Community College facilities across the College District. Candidates selected will be subject to arrests and warrants check, a review of motor vehicle records, polygraph and will be fingerprinted to obtain a fingerprint clearance card.

Classification History:
Developed by Human Resources: July 2011
Revised by Human Resources: 01/2013