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Administrative & Staff Job Classifications

Class Specification Title: Library Services Technician

Series: Library – Library Support

Levels in series:  1 | 2

BAND

GRADE

SUBGRADE

FLSA STATUS:

A

1

3

Non-exempt

CLASS SUMMARY

The Library Services Technician is the first level in a two level library support series. Incumbents are responsible for performing various duties related to the support of library patrons for an assigned functional area of a Library. The Library Services Technician is distinguished from the Library Services Specialist which has responsibility to oversee at least one functional area of the library.

TYPICAL CLASS ESSENTIAL DUTIES

These duties are a representative sample; position assignments may vary.

  1. Entering data into various databases related to the circulation of library materials; maintains databases and troubleshoots related basic problems.  Daily 30%
  2. Receiving various course materials from faculty; creating computerized records; labels and security strips items; placing materials on reserve for instructional use; conducting quality control checks of catalogued materials.  Daily 15%
  3. Assisting library patrons, which includes: communicating circulation procedures; locating library materials; using various library equipment, such as microfilm and the public access computer; checking out and returning of library materials.  Daily 15%
  4. Scheduling materials and/or equipment for use by students, faculty, and administrators.  Daily 10%
  5. Preparing various library materials for shelving including, printing and attaching call number labels and inserting theft-deterrent devices.  Weekly 10%
  6. Maintaining department inventory of supplies and equipment and ordering supplies when needed; monitors subscription expiration dates.  Weekly 5%
  7. Preparing library handouts, forms, and signage, using word processing and desktop publishing techniques.  Weekly 5%
  8. Updating manual records for public, faculty, and staff use.  Weekly 5%
  9. Preparing a variety of reports related to public service and periodic circulation.  Monthly 5%
  10. Performing other duties of a similar nature or level.  As Required

POSITION SPECIFIC RESPONSIBILITIES MIGHT INCLUDE:

Not applicable.

Training and Experience (positions in this class typically require):
High School diploma and two years library experience at a technical support services level; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Licensing Requirements (positions in this class typically require):

  • None required.

Knowledge (position requirements at entry):
Knowledge of:

  • Applicable computer programs and equipment;
  • Applicable rules and regulations;
  • Various library equipment, such as microfilm;
  • Basic library principles;
  • Customer service principles;
  • Modern office procedures;
  • Basic cataloging and circulation principles;
  • Basic database maintenance principles.

Skills (position requirements at entry):
Skill in:

  • Using computers and software application programs;
  • Using microfilm and various other library equipment;
  • Maintaining databases;
  • Providing customer service;
  • Prioritizing work and performing multiple tasks;
  • Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Physical Requirements:
Positions in this class typically require: stooping, crouching, reaching, standing, walking, fingering, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

NOTE: The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Classification History:
Draft prepared by Fox Lawson & Associates LLC (DJG/LM)
Revised by HR: 06/07