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Administrative & Staff Job Classifications

Class Specification Title: Library Services Specialist

Series: Library – Library Support

Levels in series:  1 | 2

BAND

GRADE

SUBGRADE

FLSA STATUS:

B

2

2

Non-exempt


CLASS SUMMARY

The Library Services Specialist is the second level of a two level library support series. Incumbents are responsible for working independently in performing various duties related to the support of library patrons, including serving as a lead to staff. The Library Services Specialist is distinguished from the Library Services Technician by its lead responsibility overseeing at least one functional area of the library.

TYPICAL CLASS ESSENTIAL DUTIES

These duties are a representative sample; position assignments may vary.

  1. Supervising student aides; may serve as a functional lead to staff in providing direction on processes and procedures; monitors work flow.  Daily 20%
  2. Overseeing at least one functional library service unit, including but not restricted to: circulation, reserve, audio visual, special collections, and/or computer support services.  Daily 15%
  3. Coordinating daily operations of library circulation to include: assisting patrons with problems; compiling statistical reports; assisting in development of policies and procedures; and, overseeing inventory of books.  Daily 15%
  4. Reviewing order records on standing order/subscription information to and from vendors to ensure delivery; handling subscription extensions and refund requests; renewing standing orders; reviewing renewal lists.  Daily 10%
  5. Maintaining and overseeing various computer databases, to include: inputting and updating patron records; monitoring the circulation of library materials; performing searches to identify duplicate records; and, troubleshooting and resolving database problems.  Daily 10%
  6. Overseeing inventory of various library collections, materials, and equipment; recommending items for purchase; procuring materials, supplies, and equipment; verifying and preparing invoices for payment.  Daily 5%
  7. Providing reference/research assistance to students.  Daily 5%
  8. Preparing or assisting in the preparation of various reports, including monthly activity reports and the annual library expenditure report; making recommendations as to what periodicals to order.  Daily 5%
  9. Providing technical assistance to patrons in the use of library database equipment; researching and resolving library patron problems.  Daily 5%
  10. Resolving a variety of operational problems, which may include: database issues; material orders; billings; and, receiving.  Daily 5%
  11. Providing assistance to librarians in instructional situations; developing, writing, and revising training materials and manuals.  Monthly 5%
  12. Performing other duties of a similar nature or level.  As Required

POSITION SPECIFIC RESPONSIBILITIES MIGHT INCLUDE:

Not Applicable.

Training and Experience (positions in this class typically require):
Associates Degree, and experience in supervision or completion of coursework in supervision or management and two years library experience at the technical support level; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Licensing Requirements (positions in this class typically require):

  • None required.

Knowledge (position requirements at entry):
Knowledge of:

  • Library procedures;
  • Applicable computer programs and equipment;
  • Applicable rules and regulations;
  • Various library equipment, such as microfilm;
  • Library principles;
  • Modern office procedures;
  • Cataloging and circulation principles;
  • Leadership principles;
  • Database maintenance principles;
  • Customer service principles;
  • Statistical methods.

Skills (position requirements at entry):
Skill in:

  • Using computers and software application programs;
  • Using microfilm and various other library equipment;
  • Maintaining databases;
  • Preparing reports;
  • Applying policies and procedures;
  • Monitoring and assigning work to employees;
  • Prioritizing work;
  • Conducting research and reference material searches;
  • Providing customer service;
  • Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Physical Requirements:
Positions in this class typically require: stooping, crouching, reaching, standing, walking, fingering, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

NOTE: The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Classification History:
Draft prepared by Fox Lawson & Associates LLC (DJG/LM)
Revised: 06/07