Administrative & Staff Job Classifications

Class Specification Title: Information Technology Principal Analyst

Series: Information Technology - Professional

Levels in series:  1 | 2 | 3 | 4 | 5 | 6

CLASS SUMMARY

The Information Technology Principal Analyst is the fourth level of a six level information technology professional series. Incumbents are responsible for performing College-wide technical leadership, and advanced system administration duties on multiple platforms, multiple systems or technologies. The Information Technology Principal Analyst is distinguished from the Information Technology Advanced Analyst by its responsibility for performing complex project management and technical leadership duties. This description also applies to highly skilled technical individuals who do not wish to pursue a supervisory or managerial career path.

TYPICAL CLASS ESSENTIAL DUTIES

These duties are a representative sample; position assignments may vary.

1. Leading project team employees to include: prioritizing and assigning work; participating in performance evaluations; ensuring staff are trained; and may make hiring, termination and disciplinary recommendations.  Daily 20%
2. Serving as a technical team lead for complex projects related to College-wide functional operations; ensures procedures and guidelines are followed.  Daily 10%
3. Evaluating, developing, and  testing emerging tools, technologies, and standards; analyzing and making recommendations regarding feasibility; prepares related reports..  Daily 15%
4. Performing needs assessment and recommending or developing systems improvements; defining and developing related end-user training requirements; prepares related documentation.  Daily 15%
5. Performing complex, responsible systems analysis, design, programming integration and network administration activities on multiple platform or technologies.  Daily 5%
6. Performing high level technical and business systems troubleshooting..  Daily 10%
7. Ensuring the security and integrity of the information technology systems.  Daily 5%
8. Preparing, reviewing and providing input on technical proposals and related documents for applicability to College needs..  Weekly 10%
9. Providing technical leadership in the analysis, design, integration and new technology in the College's computing environment.  Daily 5%
10. Contributing to the design of systems, network and software architectures.  Daily 5%
11. Performing other duties of a similar nature or level.  As Required

POSITION SPECIFIC RESPONSIBILITIES MIGHT INCLUDE:

Incumbents assigned to technical infrastructure may be responsible for:

• Performing the installation, upgrade, maintenance, and troubleshooting of systems and database application systems
• Overseeing systems administration and programming for College-wide computer systems, servers, firewalls, and other related systems
• Designing, implementing and enforcing firewall and systems security
• Performing systems and physical database administration and programming for, servers, firewalls, and multiple enterprise and/or cross-platform systems

Incumbents assigned to programming support may be responsible for:

• Defining, designing, developing, supervising, implementing and communicating software and database solutions to clients
• Coordinating and leading the installation, configuration, testing and implementation of College-wide application software systems
• Performing design and programming for systems applications, and other related technologies involving multiple enterprise  and/or cross-platform technologies

Incumbents assigned to network support may be responsible for:

• Designing, developing, creating, testing, and modifying network systems, including prototypes, based on and related to user or system design specifications
• Creating and implementing network security and disaster recovery plans, and ensuring adherence to network equipment standards and protocols
• Planning, directing, coordinating, and documenting activities in support of the College's voice, video and data network

Incumbents assigned to support center may be responsible for:

• Designing and directing projects (including both technical and functional personnel and focus) to upgrade centralized information systems, including new product installations
• Providing consultation and support to senior management on business process improvements based on capabilities of centralized information system

Incumbents assigned to customer support may be responsible for:

• Establishing and measuring performance indicators to improve service, client satisfaction and product reliability
• Reviewing and analyzing new product technology to assess College risk factors
• Design, develop and implement plans for desktop systems migration, new desktop systems and expansions
• Maintaining software licensing and vendor maintenance agreements

Training and Experience (positions in this class typically require):
Bachelor's Degree and three years appropriate technical experience, including lead or supervisory experience or related coursework; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Licensing Requirements (positions in this class typically require):

• Certified Software Manager (CSM) may be required for some positions.
• CCNP preferred for some positions.

Knowledge (position requirements at entry):
Knowledge of:

• Leadership principles
• Project management principles
• Expert computer networking principles
• Multiple computer and network operating systems
• Expert database design, management, and programming principles
• Applicable programming languages
• Advanced systems, application and network security principles
• Application design and systems integration principles
• Personnel or technical management principles
• Expert systems analysis and administration principles
• Expert software application development tools
• Advanced programming principles.

Skills (position requirements at entry):
Skill in:

• Monitoring and assigning work to employees
• Prioritizing work
• Performing needs assessments
• Evaluating hardware and software applications
• Communicating technical information to a non-technical audience
• Analysis and critical thinking
• Written communication
• Ability to read and write technical documentation
• Applicable software application development tools
• Applicable programming languages
• Conceptualizing, designing and documenting complex systems solutions
• Managing complex technical projects or functional areas
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Physical Requirements:
Positions in this class typically require: fingering, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

NOTE: The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Classification History:
Draft prepared by Fox Lawson & Associates LLC (DJG/LM)
Date: 02/01
Revised by Human Resources 05/05