Administrative & Staff Job Classifications

Class Specification Title: Information Technology Advanced Analyst

Series: Information Technology - Professional

Levels in series:  1 | 2 | 3 | 4 | 5 | 6

CLASS SUMMARY

The Information Technology Advanced Analyst is the second level of a six level information technology professional series. Incumbents perform lead duties on a major enterprise platform or technology. The Information Technology Advanced Analyst is distinguished from the Information Technology Principal Analyst which is responsible for providing technical leadership and project management duties on multiple platforms or technologies.

TYPICAL CLASS ESSENTIAL DUTIES

These duties are a representative sample; position assignments may vary.

1. May serve as a lead to staff to include assigning and monitoring work and providing direction.  Daily 0-10%
2. Planning, conducting, and directing the analysis of complex business and systems problems; defining requirements for creative, logical, and effective solutions; confers with College management to determine feasibility of recommendations.  Daily 20%
3. Providing technical direction in information modeling concepts, data access, and reporting tools.  Daily 15%
4. Researching, analyzing, recommending, and implementing technological solutions.  Daily 15%
5. Conducting systems analyses and design studies; preparing concept and design specifications; programs, tests, and debugs applications.  Daily 15%
6. Evaluating hardware and/or software for improvements and possible modifications; planning and developing systems deployment.  Daily 10%
7. Developing and documenting technology standards with College community and external agencies; preparing documentation for new systems and system modifications in accordance with established College standards and procedures.  Weekly 10%
8. Reviewing and providing input on technical proposals and related documents for applicability to College needs.  Weekly 5%
9. Performing other duties of a similar nature or level.  As Required

POSITION SPECIFIC RESPONSIBILITIES MIGHT INCLUDE:

Incumbents assigned to programming support may be responsible for:

• Analyzing, designing, programming, testing, tuning, implementing, customer consultation and maintaining an assigned set of computer application systems
• Documenting enterprise data structures, application software solutions, meta data, and processes to support application migration, on-going development, and end-user reporting
• Writing scripts, programs, and database objects for database administration functions

Incumbents assigned to network support may be responsible for:

• Leading the design, development, and support efforts for the College's voice, video, and data networks
• Establishing baseline performance for each segment of the network
• Conducting advanced programming of network switches, network routers, electronic telephones, voice mail systems, and PBX equipment
• Determining hardware, software, and network system functional specifications

Incumbents assigned to technical infrastructure support may be responsible for:

• Performing installation, testing, maintenance, and tuning of data center hardware and software which supports College-wide applications
• Conducting database administration and related functions
• Performing principal systems administration for  one of the supported platforms
• Performing ERP and enterprise database upgrades for a major enterprise database application

Incumbents assigned to customer support may be responsible for:

• Developing and documenting College PC hardware/software configurations standards
• Surveying and analyzing current system use and future user needs in desktop technology
• Reviews, reports on College auditing and metering activities in software management

Administering and developing the Help Desk database

Training and Experience (positions in this class typically require):
Bachelor's Degree in related field and two years appropriate technical experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Licensing Requirements (positions in this class typically require):

• CCNA preferred for some positions;
• MCSE may be required for some positions.

Knowledge (position requirements at entry):
Knowledge of:

• Project management principles
• Advanced networking principles
• Multiple computer and network operating systems
• Networking and/or programming principles
• Advanced database design and management principles
• Applicable programming languages
• Advanced systems analysis and administration principles
• Advanced software application development tools
• Security principles

Skills (position requirements at entry):
Skill in:

• Analysis and critical thinking
• Written communication
•  Reading and writing technical documentation
• Applicable software application development tools
• Applicable programming languages
• Conceptualizing, designing and documenting complex systems solutions on a single platform or technology
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Physical Requirements:
Positions in this class typically require: fingering, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

NOTE: The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Classification History:
Draft prepared by Fox Lawson & Associates LLC (DJG/LM)
Date: 02/01
Revised by Human Resources 05/05